If the issue is like this, your nda file has a problem with repeating cycling data. In this example, the entire cycle data of cycle 5 and 12 have the same data in the output file. To resolve this issue, please follow the steps below:

1. Please carefully delete the “Repeating Data.nda” file (wrong nda file), in the path: D:\Program Files (x86)\NEWARE\BTSClient7.6.0\NdaData.  Re-download and save channel data, see the data is correct or not. 

(1) If the data returns to normal, you don’t need to proceed to the next step.

(2) If the data still is not normal, please delete the wrong nda file again,and proceed to the next step.

2. Download the BTSDA file again and replace the original file,  in the path: D:\Program Files (x86)\NEWARE\BTSClient7.6.0. Then re-download and save channel data.

If you have more questions, please contact me with:   lulu@newarebattery.com     https://www.facebook.com/batterytester.neware

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